Terms & Conditions

Transfer Policy:
A registrant may transfer once without a transfer fee. Any additional transfers will be subject to a $75 fee. All credits for paid courses and seminars will expire one year after they are issued.
Cancellation Policy:
Dale Carnegie Training of Southern Los Angeles will provide you with a complete refund if you cancel your enrollment prior to the start of your course or if you do not attend any part of the course. If you attend all or any part of a course, no refunds will be provided. Refunds will be issued to the student within 45 days from the date of cancellation. Dale Carnegie Training of Southern Los Angeles reserves the right to cancel any of its programs. In the event of a program cancellation and participant does not wish to transfer into another course, Dale Carnegie will refund all monies paid on behalf of the student. Dale Carnegie is not responsible for any travel expenses incurred due to program cancellations.
Attendance Policy:
Dale Carnegie Training is committed to providing you the best possible learning experience. To ensure you have time to prepare for your session we would recommend you arrive 15 minutes prior to the start of your program. At the discretion of the instructor, any participant who arrives more than 30 minutes after the session start will be considered "absent" for that session and will not receive attendance credit. To successfully complete your program and receive your certificate you must attend 85% or more of the program sessions for a time phased program. For example if your program is 8 sessions over a period of weeks, you will need to attend 7 of 8 sessions to successfully complete the program. For 2 and 3 day programs you will need to attend 100% of the sessions to successfully complete.