

The Key to Better Performance Reviews
It’s that time of year again. Virtually nobody likes them: Performance reviews. Managers dislike reviews because they force difficult...


4 Books to Maximize Your Influence
You’ve heard us recommend Dale Carnegie’s book How to Win Friends and Influence People many times. It’s the best place to start if you...


Take the Red Pill
In the popular film “The Matrix,” the character Neo discovers that he’s been part of a fabricated world that, while simple and blissful,...


5 Immediate Ways to Recognize People
A few weeks ago, I received this in an email from a Carnegie Coach listener: I would like some tips on how to do some reward and...


Change This Word When Training People
A common question we get from our clients is, “How do I train a novice, without sounding condescending?” I’m often impressed with people...


5 Steps for a Talent Development Strategy
After a decade in the training business, I’ve had many meetings with potential clients where the conversation started like this: We need...


What to Do When You’ve Lost Credibility
A few days ago, a friend emailed me about a problem at their company. One of their senior leaders had done something that lost...


Do This to Be a Leader
A search on Amazon for the word “leader” returns 478,000 hits. Searching for the word “follower” returns only 28,000. While not everyone...


How to Maximize New Hire Performance
I recently received an email from a college senior who listens to the Carnegie Coach podcast asking how to start their career...


5 Ways to Navigate Organizational Change
Few workplace activities are more maddening, complex, frustrating, valuable, and potentially massively rewarding than getting a group of...