Long Beach &
Southern Los Angeles

A search on Amazon for the word “leader” returns 478,000 hits. Searching for the word “follower” returns only 28,000. While not everyone...

You just got a nasty call from a customer. They’re upset and want you to immediately handle their issue. What to do? Here are the seven...

I’ve completely lost count of the number of times over the years that I’ve reviewed a description of the Dale Carnegie Course with a new...

I recently received an email from a college senior who listens to the Carnegie Coach podcast asking how to start their career...

Few workplace activities are more maddening, complex, frustrating, valuable, and potentially massively rewarding than getting a group of...

One of the most common questions we get from our clients in professional roles is, “What’s the value of participating in a course like...

Employee engagement has been the buzz term for several years. While many leaders appreciate the importance of engagement, few of the...

Many have heard this advice when structuring a presentation: Tell ’em what you’re going to tell them. Tell ’em. Tell ’em what you’ve told...

It’s been well documented that, on average, women make less money than men for comparable positions and experience. Numerous studies have...

In each of our own minds, we are wonderfully approachable. It’s ludicrous that someone would think that they couldn’t approach us with an...